Dedicated FTE outsourcing
Full-time engineering assignments for ongoing onsite IT support and operations.
- Role and skills definition
- Site-based working schedules
- Customer team integration
- Assignment review and continuity planning
GLOBAL IT STAFFING & FTE OUTSOURCING
The skills you need.
The team your business deserves.
Global IT staffing, FTE outsourcing and dedicated onsite engineering resources for long-term operations, project teams and multi-country delivery.
BUILT AROUND YOUR BUSINESS
Scale your IT team around the work.
We provide engineering resources through our payroll team where we have an operational presence, supported by freelance specialists and local IT company partners. Choose a dedicated engineer, scheduled resource or project team matched to the role, location and engagement.
Define your requirements with one coordination team, while local resources support the sites and employees who need hands-on expertise.
WHAT WE DELIVER
Practical services.
Clearly defined responsibilities.
Combine the work packages that fit your environment, technical requirements and operating model.
Desk-side & end-user engineers
Resources for workplace support, employee assistance and device operations.
- Desktop support roles
- Laptop and peripheral support
- User onboarding and IMAC
- Service desk collaboration
Data centre engineering teams
Dedicated or project resources for physical data centre infrastructure tasks.
- Rack and stack engineers
- Remote hands technicians
- Copper and fibre specialists as scoped
- Installation and maintenance support
Network & infrastructure specialists
Engineering capacity for connectivity projects and onsite infrastructure support.
- Switch and router deployments
- Wireless installations
- Structured cabling assignments
- Infrastructure refresh programmes
Project & temporary staffing
Flexible engineering resources for defined programmes and delivery peaks.
- Rollout teams
- Migration and refresh projects
- Fixed-duration assignments
- Multi-site resource coordination
Regional & global staffing programmes
Coordinate resources across several countries through a shared engagement model.
- Location and availability reviews
- Skills and communication requirements
- Local resource models
- Central assignment coordination
WORLDWIDE ENGINEERING RESOURCES
Global reach with people on the ground.
Europe, UK & wider EMEA
Engineering coordination for European and UK sites, with wider Middle East and African requirements reviewed by location and scope.
North & Latin America
Local resource coordination for US, Canadian and Latin American assignments, from individual requests to multi-location programmes.
Asia Pacific & Oceania
Engineering resources for Asia Pacific, Australia and New Zealand requirements, aligned to site needs and local delivery conditions.
Our network combines payroll engineers where we operate, freelance specialists and local IT partners. Availability, skills, languages, travel and service commitments are confirmed for each location.
YOUR REQUIREMENTS. ONE COORDINATED DELIVERY.A DELIVERY MODEL THAT FITS
Flexible capacity.
Consistent coordination.
Choose the right balance of dedicated resources, scheduled support and project delivery. We agree the responsibilities and operating process before the engagement starts.
- Dedicated engineersFTE or scheduled assignments for ongoing local support requirements.
- On-demand supportEngineer dispatch for a defined incident, installation or site task.
- Project teamsResources aligned to rollout milestones, site lists and delivery windows.
- Central oversightCoordination with your technical team, work updates and agreed completion evidence.
HOW WE DELIVER
From your brief to a prepared team.
Understand
Review the locations, scope, technical environment and outcomes.
Define
Agree responsibilities, resource model, schedule and commercial terms.
Prepare
Match skills and confirm access, tools, instructions and contacts.
Deliver
Coordinate the assignment, progress updates and escalation needs.
Review
Confirm completion records or review the ongoing assignment.
USEFUL ANSWERS
Plan the right engagement.
Share the role, technical skills, country and city, start date, working schedule and expected duration.
Can you provide dedicated or full-time engineers?
Yes. Dedicated FTE and scheduled resource engagements can be defined around the role, location, technical skills and working hours. Availability and the engagement structure are confirmed during scoping.
Can you coordinate support across multiple countries?
Yes. Share your site list and scope. We review local resources, delivery requirements and schedules to prepare a coordinated programme.
Do your engineers work with our service desk?
Yes. Resources can work with your service desk and remote technical teams using agreed instructions, communication channels and escalation processes.
What records will we receive?
We agree work reports, task completion evidence, asset updates, timesheets or ongoing assignment reporting according to the service and your requirements.
How do you price the service?
Pricing is based on the location, skills, resource model, duration and schedule. Travel, materials, out-of-hours work and other dependencies are reviewed before confirmation.
LET’S DEFINE YOUR REQUIREMENT
Tell us what your
business needs.
Share the role, technical skills, country and city, start date, working schedule and expected duration.
contact@digitrax.globalYou can attach your technical scope or site list when sending the email.